From: toefl@ets.org
Subject: Ticket Confirmation
Date:

PROFILE INFORMATION
Name:
Registration no.
Profile Address:

Test Center Name:
Test Center Address:
Phone:

Reporting Time:
Start Time:
Test Date:
ETSID:

Check your Profile Information
If your profile information has an error, please go back to the online registration and make any changes. Changes can be made up until 10 p.m. the day before your test date.

TOEFL Reschedule Policy
You must reschedule your registration no later than 3 full days before your test date not including the day of your test or the day of your request) or your test fee will be forfeited.

Example:
The deadline to reschedule a Saturday test date is Tuesday. Payment must be received prior to rescheduling. The reschedule fee is $40.

Cancellation Policy
You must cancel your registration no later than 3 full days before your test date (not including the day of your test or the day of your request) or your test fee will be forfeited.

Example: The deadline to cancel a Monday test date is Thursday. Payment must be received prior to rescheduling,

If your request to cancel a test is received no later than 3 full days before your test date, you can receive a partial refund of $65 (There is no full refund of registration fees and there are no refunds of any service fees (i.e., rescheduling). If you stop payment, you will be responsible for the registration fee and a $20 processing fee. Refund amounts are subject to change without notice.

Instructions for the Day of the Test
Report on time to the designated test center with your identification document(s). If you arrive after the reporting time, you may not be admitted into the test Session. Dress appropriately to account for temperature variations at the center.

Other than your identification document(s), personal items such as cell phones, pagers, handbags, and study materials are not allowed in the testing room and a secure storage area may not be available. Please plan accordingly.

Instructions to Candidates Prior to Start of Test
Please be aware that not all candidates will begin the Speaking section of the test at the same time. Other candidates may be speaking while you are testing. lf you think you will be distracted, we suggest you wear your headphones during the entire test session.

Follow the instructions on the screen. Be sure that your microphone is properly positioned and adjusted to allow for the best possible recording.

Speak directly into the microphone and in your normal speaking volume. Raters have been trained to ignore irrelevant noise when scoring speech responses. They focus on the speaker's words and screen out background noise.

Important:
Your identification will be checked before you are admitted. The name given when you registered must match the name on the identification document(s) you will present at the test center. If your primary or secondary identification contains diacritical accented characters that are not reflected in your test registration, you will be permitted to take the test. If you arrive at the test center without the required proper identification, the test center administrator will not admit you and you will forfeit your test fee. All test takers in Bangladesh, India, and Pakistan must use valid passports as their ID documents.

If testing OUTSIDE your country of citizenship, you MUST PRESENT YOUR PASSPORT as your primary identification document (citizens of European and Schengen Zone countries, see special requirements on page 9 of the TOEFL iBT Information and Registration Bulletin). If you do not meet this requirement, ETS may automatically cancel your test scores. All test candidates should read the Identification Requirements section on page 8 of the Information and Registration Bulletin.

With your registration you also gain membership in TOEFLŽaccess, the online international Student community for those planning to study in countries where English is the primary language of instruction. Members receive monthly email newsletters containing valuable study-related articles and through the community web site may request information directly from university Sponsors.

Complete identification requirements and additional test day procedures are in the TOEFL Information and Registration Bulletin at http://www.ets.org/toefl/bulletin.html.

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